CUSTOMER QUALITY ENGINEER (Fremont, CA, USA)

MISSION:

THE CUSTOMER QUALITY ENGINEER WILL LEAD STRATEGIC INITIATIVES AND LEAD QUALITY TARGETING PRODUCT AND PROCESS IMPROVEMENTS TO INCREASE CUSTOMER SATISFACTION.

RESPONSIBILITIES:

• ACTIVELY COMMUNICATES WITH CUSTOMERS AND PEERS AT CUSTOMER SITES.
• APPLIES STATISTICAL PROCESS CONTROL (SPC) METHODS FOR ANALYZING DATA TO EVALUATE THE CURRENT PROCESS AND PROCESS CHANGES FOR CUSTOMER SPECIFIC PRODUCTS.
• DOCUMENTS DATA OBTAINED DURING ALL QUALITY ASSURANCE ACTIVITIES, CONSISTENT WITH COMPANY POLICIES AND PROCEDURES.
• DEVELOPS NEW APPROACHES TO SOLVE PROBLEMS IDENTIFIED DURING QUALITY ASSURANCE ACTIVITIES.
• PREPARES AND PRESENTS TECHNICAL AND PROGRAM INFORMATION TO TEAM MEMBERS AND MANAGEMENT AS REQUIRED.
• COMMUNICATES SIGNIFICANT ISSUES OR DEVELOPMENTS IDENTIFIED DURING QUALITY ASSURANCE ACTIVITIES AND PROVIDES RECOMMENDED PROCESS IMPROVEMENTS TO MANAGEMENT.
• DRIVE CONTINUOUS IMPROVEMENT PRINCIPLES TO RESOLVE CUSTOMER COMPLAINTS.
• PREPARES REPORTS TO COMMUNICATE INTERNAL RESULTS FOR CUSTOMER PRODUCTS.
• PARTICIPATES IN CUSTOMER QBR’S TO PRESENT AND EXPLAIN QUARTERLY QUALITY RESULTS.
• OTHER DUTIES AS ASSIGNED.

REQUIREMENTS/JOB PROFILE:

• MINIMUM OF A BS DEGREE IN ENGINEERING OR LEVEL OF KNOWLEDGE THAT WOULD BE NORMALLY OBTAINED OF A BS DEGREE
• ADVANCED ENGINEERING DEGREE PREFERRED, ALONG WITH FORMAL SIX SIGMA TRAINING.
• MINIMUM OF 4-5 YEARS EXPERIENCE AS A QUALITY ENGINEER IN AN ELECTRONICS MANUFACTURING ENVIRONMENT.

 

SKILLS/COMPETENCIES:

• ATTENTION TO DETAIL
• PROBLEM-SOLVING SKILLS
• AUTONOMY
• SENSE OF RESPONSIBILITY
• INTEGRITY IN DATA
• LEADERSHIP
• ENGAGEMENT
• COMMUNICATION
• TEAMWORK
• TRAINING SKILLS
• SUPERVISION SKILLS

TECHNICAL:

•EXPERIENCE WITH QUALITY STANDARDS, INCLUDING THE FOLLOWING:

• ISO 9001

• ISO 13485

• TS 16949

• IPC-610 WORKMANSHIP STANDARDS

• J-STD-033A (MSD HANDLING)

• PPAP

• APQP

• J-STD-033A (MSD HANDLING)

• PPAP

• APQP

 

 

 

Apply to this opening

Resume:

Contact us Apply now

Newsletter

Sign up to Asteelflash News below

Type enter to search, or ESC to close the window